|Improved Customer Service
||Consistency in the processes leads to greater predictability in levels of response to customers.
|Streamlined Business Processes
||Automation of business processes results in the elimination of many unnecessary steps.
||Enables the management of work and information flows within and beyond team members.
|Eliminates Data Errors
||Form validations are incorporated at the form and database level.
||Paperwork and paper-chasing are eliminated.
|Comprehensive Audit Trail
||Receiving and storing incoming information from multiple sources to a centralized database creates a fact-based audit trail.